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Staffing Security Checklist

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Five Questions to Help Healthcare Organizations Determine Outsourced Staffing Needs When making the decision to seek additional help and support outside your organization there are a myriad of often confusing, but also very important, considerations to make. Many times for example, organizations will focus initially on a specific role without fully considering some of the crucial aspects of identifying all of the requirements of their program, project, or task, up-front. This often leads to uncertainty with respect to not fully meeting the expectations of a given goal, therefore maximizing cost, value and overall satisfaction. Focusing on the desired result(s) and looking under the hood to fully understand the parameters necessary to ensure that these objectives are reconciled and achieved is often a more effective approach to solving the staffing conundrum. Here are five important factors that will help you navigate through your staffing consideration: What are you challenged with? Is there a specific initiative or gap you need support with? Understanding your specific program gaps and requirements to achieve a successful outcome will help determine the right individual and specialization to make it all happen. Whether strategic or tactical, architectural or analytical, project management or task focused, advisory or hands-on, finding the right person(s) to match the work needed is the first step. Some important aspects to keep in mind: What is your expected timeline to get the work started and completed? A timeline with an expected result is every bit as important as solving what kind of staffing support you are challenged with. When setting guidelines and timeframes, consider the following: • Cybersecurity professionals are not ubiquitous and interchangeable – your specific project requirements will help in matching the right skills and experience to ensure that you realize your goals. • All security functions must be managed regardless of organization size – understanding the broader context of your overall security program and how and where each role/individual is working to achieve expectations is paramount. • Healthcare specialization and experience may be critical – depending on the need, appreciating and navigating the complexities of a healthcare environment can be part the equation. • Set benchmarks and milestones for success, both short and long term for staffing assigned to your project. • Don't assume other organizations' staff requirements are indicative of yours. Your environment is unique and faces challenges and opportunities that require the right fit and timeframe. 1 2 Is there a requirement to work on-site and/or remote? The expertise you need may not necessarily required to be in the same locale as your organization. Your workforce may be distributed or even virtual and therefore you may already have a remote support cadence in practice already. Whether the need is hands-on technical expertise while on-site, a review of policies from virtually anywhere, or advisory support whenever called upon, where the support you need comes from is always an important caveat in determining how best to meet your support challenges. If you are uncertain about the need, consider it from another perspective: 3 • How often do you want to see this person? (on-site periodically, on-site consistently, or virtual)

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