NRC Health recovering from ransomware attack

February 21, 2020 Mayuri Kumar

NRC Health works with 9,000 healthcare organizations, including Adventist Health, Jefferson Health, Cedars Sinai, Phoenix Children's Hospital, Ochsner, and Providence Health, according to the company's website. NRC Health collects data from more than 25 million healthcare consumers a year across the U.S. and Canada.

In a statement provided to FierceHealthcare, Paul Cooper, Chief Information Officer at NRC Health, said on Feb. 11 the company experienced a ransomware attack on certain computer systems and immediately shut down its "entire environment," including client-facing reporting portals, to contain the issue.

"We also immediately launched an investigation with the assistance of a leading forensic investigation firm to determine the nature and scope of the incident and notified the FBI," Cooper said.

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