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Why Contingency Planning for Vendor Data Disputes Is Critical

November 29, 2018 Mayuri Kumar

A lawsuit over a Florida dentist's inability to access patient data stored by a cloud-based electronic medical records vendor illustrates why all healthcare providers need to plan for possible disruptions caused by disputes with business associates.

"It is critical that healthcare organizations carefully evaluate any licensing or terms of use agreement to ensure that disputes can be resolved without interruption of access to PHI," says attorney David Holtzman, vice president of compliance at security consulting firm CynergisTek.

David Holtzman’s comments were featured in this article.

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