When the outage hit, Daniel Ripp, MD, didn’t think much of it. He recorded his appointment notes into his Dictaphone like he had for years, and when he couldn’t upload them to the transcription service, he went about his day. “OK, reboot the computer, and if it doesn’t work, we’ll do it tomorrow,” he figured. Ripp had been practicing internal medicine in Wisconsin for decades. He knew by then that some days, the internet just didn’t work right.
Healthcare Analytics News featured Mac McMillan's commentary in this article.
