2023 Predictions From Health Executives: Consumer Experience, Economic Considerations
In this commentary, 14 executives from health care organizations predict where the industry is headed in 2023, with an emphasis on lowering costs, improving the consumer experience, and implementing new tools to reduce risk and better manage data.
Jon Moore, CRO, SVP of Consulting Services, Clearwater:
"Cybersecurity supply chain risk will continue to be of growing concern for the health care industry over the coming year. As a result, there will be increasing scrutiny by providers of their business associate partners and a desire to better understand the shared security responsibilities between vendor and customer. If they want to be successful in this market, business associates will need to invest in strengthening their cyber risk management programs, effectively communicate with their customers about cybersecurity, and actively partner with them to reduce the overall risk to both organizations. Pulling this off will require business associates to be much more proactive, building security into their organizations, products, and services from the ground up. The days of signing a business associate agreement and figuring it out later are officially over."
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